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How do I set up my Google Nest Modem?

The Google nest modem is not pre-configured therefore you are required to set it up. We recommend simply following the instructions below to set the Google nest in your home, and you can also check out Google’s set up video.

To setup the Google router:

1. Download the Google Home app on Android or iOS
Set up a home if this is your first time using the Google Home app.

2. Place your Google router in a location that is in plain view, on a shelf or stand, at eye level for optimum WiFi performance. WiFi performance improves when the router is located higher up.

3. Connect the Ethernet cable to the Nest router’s WAN port. For FTTP/FTTC/HFC/Fixed Wireless the Ethernet cable will run from the nbn™ connection device. For FTTN/B the Ethernet cable will run from the modem.

4. Plug the power adapter in to the Google Nest router. After a minute, the light will pulse white to indicate the router is powered on and ready for set up.

5. Open the Google Home app on your phone or tablet.

6. Tap add + > Set up device.

7. Under ‘New devices’, tap Set up new devices in your home.

8. Choose a home.

9. Select your Nest WiFi router.

10. Scan your QR code on the bottom of your device. If you’re unable to scan the code, tap Continue without scanning, then enter the setup key located on the bottom of the device.

11. Select a room for your router, or create a new one.

12. Give your WiFi network a name and a password. We recommend creating a secure password to protect your WiFi network. This will be the password you will later need to enter when connecting your devices to the WiFi.

13. The router will create the WiFi network. This will take a few minutes.

14. If you’d like to add another WiFi device, tap Yes in the app to continue now or you can add extra devices later through the Add + > Set up device menu in Google Home.

If you need any assistance, just call our friendly team on 1800 11 GOOD (4663). Or email us at [email protected]

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