32% Off Calling and Internet Across Two Sites - With Every Number and Line Staying Exactly the Same

One of our recent enquiries came from a well-known charity that provides families of seriously ill children with free accommodation while their child is treated in hospital. It's the kind of organisation where the phone can never go down - families need to be able to reach the house, and the house needs to be able to reach them, at any hour of the day or night.

They came to us running a fairly complex setup across two properties: a business SIP service with a 100-number inbound dial range, five separate large calling plans, a business continuity add-on, and two Telstra fibre uplinks - one at each site - plus a premium adapted connection to keep everything talking to each other. On top of that, 27 staff needed reliable calling built into the tools they already use day to day.

So we did what we do for every prospective customer - a full audit of their existing calling and internet costs, mapped line by line against what Goodtel could offer instead.

Before: $2,652.01/month across business SIP calling, inbound numbers and internet at both sites.
After: $1,797.10/month on equivalent Goodtel plans, including Microsoft Teams Calling for all 27 seats.

The result: $855 saved every month - a 32% reduction, with no drop in service.

Annualised, that's over $10,000 a year back in their hands. No fewer services, no compromise - just a like-for-like comparison that came out decisively in their favour.

It's exactly the kind of outcome Goodtel exists to deliver. As Australia's only B Corp telco built solely for the not-for-profit sector, we design every plan so NFPs pay less and we can donate 50% of profits back to charity.

For an organisation running multiple properties on tight margins, that's not a nice-to-have - it's real money that goes further where it's needed.

Posted: August 2026