Good Cloud PBX & nbnᵀᴹ Bundle

Do Good While Doing Business

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Cloud PBX with nbnᵀᴹ and 4G backup.

Get a Good Bill not a Bill Shock

Get a Good Bill not a Bill Shock

All our plans come with unlimited local, national and calls to mobiles. Pay one low monthly cost for each user including your internet connection and the handset.

Expert Business Support

Expert Business Support

We’re experts in helping small businesses move to the nbnᵀᴹ and supporting them once there. Our support teams speak plain English and love what they do so your business can focus more on the good and less on the telco.

30 Day Goodness Guarantee

30 Day Goodness Guarantee

We know you’ll love the service but if it’s not good for your business return the equipment to us in the first 30 days and we’ll provide you a refund.

50% of Profits to Your Selected Good Cause

50% of Profits to Your Selected Good Cause

By switching to Goodtel you are combining your telco needs with your desire to do good in the world. Select your Good Cause when signing up and be proud in the knowledge that your business is helping those in need and the planet.

Which handset is best?

Critical Information Summary

Yealink W53P Product sheet

Critical Information Summary

Yealink T43 U Product Sheet

Critical Information Summary

Yealink T54W Product sheet

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Support a Good Cause

OzHarvest

Help free the world of waste and hunger

The Issue

Every single year across Australia, we waste $20 billion dollars worth of good food. As a nation, we produce enough food to feed 60 million people. At the same time, 5 million Aussies will struggle with getting the food they need at some point throughout the year. About a quarter of those are children.

The Good

Every single $1 donated to OzHarvest will enable them to deliver 2 meals to vulnerable Australians.

HeartKids

Help sick children when they need it most

The Issue

Congenital heart disease is one of the leading causes of death of Australian babies. Eight babies are born with a heart condition in Australia every day, with 4 young lives lost each week. Congenital heart disease is the most common birth abnormality, affecting 1 in every 100 babies.

The Good

$20 can assist with items for care bags for those in hospital.

Indigenous Literacy Foundation

Gift a culturally relevant book for a child in a remote community

The Issue

In Australia there is a huge disparity in the literacy levels between Indigenous and non-Indigenous children. Many of the remote communities where the Indigenous Literacy Foundation (ILF) works report that there are few, if any, books in their homes. Every child in Australia, wherever they live, has the right to thrive and to excel in education. Every child should benefit from equity of opportunity. We can’t achieve justice for our First Peoples without setting First Nations children up to succeed in education. Education matters, because education opens doors.

The Good

$10 will put a culturally relevant book into the hands of a child in a remote community

ChildFund Australia

Help provide children with food, water and education in disadvantaged communities

The Issue

More than 260 million children worldwide aren’t receiving a quality education. Being forced out of school and into the workforce at a young age has a profound impact on a child’s life. Child labour harms their physical and mental development, and robs them of their childhood, their education, and their potential.

The Good

$70 can give 7 children school kits.

Save-A-Dog Scheme

Save a dog or cats life and assist in finding them loving homes

The Issue

Every year tens of thousands of healthy dogs and cats are euthanased in Australia. SADS needs your help to rescue and rehome the animals that come into their care.

The Good

$15 can feed an average sized dog or cat for a week.

National Breast Cancer Foundation

Help fund breast cancer research

The Issue

Breast cancer is on the rise - increasing by 38% in the last 10 years alone. It is the most commonly diagnosed cancer in the country with over 3000 Australians losing their life this year. 8 women still die from breast cancer every day.

The Good

A donation to the National Breast Cancer Foundation will support critical life-saving research to stop deaths from breast cancer. For example $25 can contribute towards funding researchers to uncover new drugs targets for chemo-resistant breast cancer

sleepbus

Provide safe sleeps to vulnerable people

The Issue

On any given night in Australia, 116,000 people are homeless. 8,200 are rough sleepers; sleeping out on the street. People experiencing homelessness encounter violence, harassment and bullying.

The Good

$10 can get a person in need a safe night's sleep.

Burn Bright

Improve school kids mental wellbeing

The Issue

In Australia mental illness rates in young people are the highest they have ever been. One in four young people will be diagnosed with a mental illness during adolescence and one in five young people who are diagnosed with a mental illness will have it persist into adulthood.

The Good

$30 supports a young person to attend a Burn Bright school based wellbeing or leadership program.

Asylum Seeker Resource Centre

Provide help to people seeking asylum in Australia

The Issue

Families who have fled violence, war and persecution are often then stripped of their basic rights in Australia, while waiting for an outcome of their legal status. People often live this - in limbo for years. During this time, more and more people, without the right to work, become destitute.

The Good

$27 can provide a daily hot meal and food and groceries for a week.

Rainforest Rescue

Help reduce your carbon footprint

The Issue

Rainforests are under constant threat from development and climate change. Rainforest Rescue helps to rescue and restore vulnerable parts of the Daintree and protect it, forever.

The Good

$5 contributes towards the protection of one square metre of unprotected Daintree lowland rainforest

Advanced features as standard

Call Forward

Call Forward

Have certain calls forward to others automatically to reduce missed calls and lost business. Calls can be forwarded in several ways including based on a line being busy, unanswered, the time of day or even the specific caller’s number.

3-Way Calling

3-Way Calling

Improve communication between your team and your customers. Easily add new callers in for conversations with multiple people.

Auto attendant (IVR)

Auto attendant (IVR)

Greet your customers with a customised and professional greeting allowing them to direct their call to the right place.

Voicemail to email

Voicemail to email

Access your office voicemails whenever you need them. Voicemails are emailed directly to the user as an audio file.

Time and Location Based Routing

Time and Location Based Routing

Have calls sent to the right place every time. Specify calls to route to individuals or teams and vary on hold messages based on the time of day. Callers can also be routed based on the location they are calling from to ensure they are talking to their nearest or best location.

Multiple Number

Multiple Number

Running two businesses? Get a second business telephone number without a full additional line rental. The Multiple number gives a different ring tone allowing you to distinguish which business your caller is calling into.

Call Control

Call Control

Have peace of mind and ensure everyone in your business has the right calling access. Call control allows you to specify what type of call each team member can make. Easily disable calls such as international and still allow access to make them via a PIN code.

Hunt Groups

Hunt Groups

Improve how calls are answered. Automatically have calls directed to the right person or allocate specific types of calls to route to individuals or teams.

Ready to do Good?

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About nbn™ 250/25Mbps

NBNco only provides this speed tier in certain locations. If this speed tier isn’t available at your address we will let you know once we have received your order.

If it isn’t available you can opt to go on the NBN100 plan and receive a refund for the difference or alternatively receive a full refund if you choose not to switch to Goodtel.

We can also let you know if and when NBN Co make it available at your address.

We get asked this a lot

  • Why should I switch to Goodtel?

    Good question. It's true - you could probably find a cheaper telco providing a similar quality of NBN services.

    But that's not what sets us apart. At Goodtel, doing good for the planet is our top priority. And that extends from our helpful support team who'll be there for you night and day, through to the core of why we exist as a company - to support our various charity partners as they help make the planet a better place.

    And, of course, our NBN service uses trusted networks to provide you with reliable, blazing-fast broadband. So when you choose Goodtel, you're combining your need for fast, reliable internet with your desire to do good in the world. We're confident it's a choice you'll feel good about.

  • Can I switch my business to Goodtel?
    You certainly can. Goodtel provides a range of business internet, mobile and cloud pbx products built specially for small to medium sized businesses. Find out more by visiting www.goodtel.com.au/good-for-business
  • What is a Cloud PBX?
    A cloud pbx is a phone system that is connected to your internet connection rather than the traditional phone network. Cloud PBX's work much in the same way as a tradtional PBX or phone system but come with a range of features to help productivity whilst offering cost savings at the same time. Goodtel's Cloud PBX allows businesses to add or remove team members easily, answer calls via a virtual receptionist, route calls based on the time of day or location of the caller plus much more.
  • How do I set up my Google Nest Modem?

    The Google nest modem is not pre-configured therefore you are required to set it up. We recommend simply following the instructions below to set the Google nest in your home, and you can also check out Google’s set up video.

    To setup the Google router:

    1. Download the Google Home app on Android or iOS
    Set up a home if this is your first time using the Google Home app.

    2. Place your Google router in a location that is in plain view, on a shelf or stand, at eye level for optimum WiFi performance. WiFi performance improves when the router is located higher up.

    3. Connect the Ethernet cable to the Nest router’s WAN port. For FTTP/FTTC/HFC/Fixed Wireless the Ethernet cable will run from the nbn™ connection device. For FTTN/B the Ethernet cable will run from the modem.

    4. Plug the power adapter in to the Google Nest router. After a minute, the light will pulse white to indicate the router is powered on and ready for set up.

    5. Open the Google Home app on your phone or tablet.

    6. Tap add + > Set up device.

    7. Under ‘New devices’, tap Set up new devices in your home.

    8. Choose a home.

    9. Select your Nest WiFi router.

    10. Scan your QR code on the bottom of your device. If you’re unable to scan the code, tap Continue without scanning, then enter the setup key located on the bottom of the device.

    11. Select a room for your router, or create a new one.

    12. Give your WiFi network a name and a password. We recommend creating a secure password to protect your WiFi network. This will be the password you will later need to enter when connecting your devices to the WiFi.

    13. The router will create the WiFi network. This will take a few minutes.

    14. If you’d like to add another WiFi device, tap Yes in the app to continue now or you can add extra devices later through the Add + > Set up device menu in Google Home.

    If you need any assistance, just call our friendly team on 1800 11 GOOD (4663). Or email us at [email protected]

Download our brochure or give our team a call on 1800 11 GOOD

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More Goodness

Good reasons to switch

Good products

Good products

From NBN broadband, trusted mobile networks and business grade services, we offer good products at a good price.

Good, guaranteed

Good, guaranteed

14 days, no questions. If it’s not good, simply cancel. We’re confident you won’t, but it’s good to know you can.

Good move

Good move

Moving to Goodtel is simple. We do the hard yards, and update you along the way.

Good service

Good service

We have speedy answer times when you need us, and get back to you when we say we will. Good as gold.

Good hands

Good hands

We’ve got 15 years experience helping build other telcos. Now it’s time to put that experience to good use.

Good made easy

Good made easy

We all want to do good, but when did you last walk an old lady across the road? It’s much easier to switch telco.

Or we can call you

Or we can call you