<div style="max-width:1000px;margin:0 auto;font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;color:#282829;"><div style="background:#f2f6dd;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><div style="font-size:0;line-height:0;"><div style="display:inline-block;vertical-align:top;width:58%;min-width:280px;box-sizing:border-box;padding-right:clamp(0px,4vw,40px);margin-bottom:24px;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.2;text-transform:uppercase;background:#70d44a;color:#282829;padding:3px 7px;margin:0 0 14px 0;">Case study</div><h1 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(30px,4.8vw,46px);line-height:1.1;color:#282829;margin:0 0 18px 0;">A phone system Yumba Bimbi <span style="color:#70d44a;">can finally rely on.</span></h1><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:17px;line-height:1.6;color:#282829;margin:0 0 18px 0;text-align:left;"><span style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:19px;line-height:1.5;background:#70d44a;color:#282829;padding:2px 6px;-webkit-box-decoration-break:clone;box-decoration-break:clone;">From three suppliers down to one, with Microsoft Teams Phone across all three sites.</span></p><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:17px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">Yumba Bimbi Support Services is a not-for-profit organisation dedicated to strengthening choice and life opportunities for people with disability across Central Highlands and Western Queensland, working alongside participants and their families to build inclusive communities.</p></div><div style="display:inline-block;vertical-align:top;width:42%;min-width:260px;box-sizing:border-box;padding-right:0;"><div style="background:#ffffff;padding:24px 26px 14px 26px;box-sizing:border-box;"><div style="width:100%;height:90px;background-image:url('https://www.goodtel.com.au/assets/images/REPLACE-WITH-YUMBA-BIMBI-LOGO.png');background-size:contain;background-repeat:no-repeat;background-position:left center;margin:0 0 16px 0;"> </div><div style="border-top:1px solid #cfd6b0;padding:10px 0;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:13px;line-height:1.4;color:#282829;margin:0 0 2px 0;">Organisation</div><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.35;color:#282829;">Yumba Bimbi</div></div><div style="border-top:1px solid #cfd6b0;padding:10px 0;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:13px;line-height:1.4;color:#282829;margin:0 0 2px 0;">Sector</div><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.35;color:#282829;">Disability support</div></div><div style="border-top:1px solid #cfd6b0;padding:10px 0;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:13px;line-height:1.4;color:#282829;margin:0 0 2px 0;">Team</div><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.35;color:#282829;">Around 80 staff</div></div><div style="border-top:1px solid #cfd6b0;padding:10px 0;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:13px;line-height:1.4;color:#282829;margin:0 0 2px 0;">Sites</div><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.35;color:#282829;">3</div></div><div style="border-top:1px solid #cfd6b0;padding:10px 0;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:13px;line-height:1.4;color:#282829;margin:0 0 2px 0;">Services</div><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.35;color:#282829;">Mobile, Microsoft Teams Phone, nbn™ and fibre</div></div></div></div></div></div><div style="background:#70d44a;padding:16px clamp(20px,5vw,48px);box-sizing:border-box;"><div style="font-size:0;line-height:0;"><div style="display:inline-block;vertical-align:top;width:33.33%;min-width:200px;box-sizing:border-box;padding-right:16px;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.3;color:#282829;padding-left:30px;position:relative;margin:7px 0;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#ffffff;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>Teams Phone on every site</div></div><div style="display:inline-block;vertical-align:top;width:33.33%;min-width:200px;box-sizing:border-box;padding-right:16px;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.3;color:#282829;padding-left:30px;position:relative;margin:7px 0;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#ffffff;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>One supplier, one bill</div></div><div style="display:inline-block;vertical-align:top;width:33.33%;min-width:200px;box-sizing:border-box;padding-right:16px;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.3;color:#282829;padding-left:30px;position:relative;margin:7px 0;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#ffffff;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>A single point of contact</div></div></div></div><div style="background:#ffffff;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><div style="font-size:0;line-height:0;"><div style="display:inline-block;vertical-align:top;width:64%;min-width:280px;box-sizing:border-box;padding-right:clamp(0px,5vw,48px);margin-bottom:24px;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.2;text-transform:uppercase;background:#70d44a;color:#282829;padding:3px 7px;margin:0 0 14px 0;">The challenge</div><h2 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(24px,3.6vw,32px);line-height:1.15;color:#282829;margin:0 0 18px 0;text-align:left;">A phone system the team couldn't rely on</h2><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;">Yumba Bimbi's phone system had become a daily source of uncertainty. It was unreliable for transferring calls and setting up call diversions. Staff couldn't always make calls, and they weren't confident the calls coming in were reaching them. When the team escalated problems, the provider was slow to respond.</p><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;">Services were also spread across three suppliers, each set up differently, with no single point of contact. For an organisation supporting people across a large and remote region, a phone system you can't trust isn't just annoying. It's an operational risk.</p><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">Goodtel had already been looking after Yumba Bimbi's 70+ mobile services since 2021. With that track record in place, bringing voice and internet across to Goodtel was a natural next step.</p></div><div style="display:inline-block;vertical-align:top;width:36%;min-width:220px;box-sizing:border-box;padding-right:0;padding-top:46px;"><div style="border-top:4px solid #282829;padding-top:16px;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(56px,8vw,84px);line-height:1;color:#70d44a;margin:0 0 10px 0;">3</div><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.35;color:#282829;margin:0 0 8px 0;">suppliers to manage</div><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">Different setups, no single point of contact, and a large, often remote service area to cover.</p></div></div></div></div><div style="background:#70d44a;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:90px;line-height:0.8;color:#ffffff;margin:0 0 6px 0;">“</div><p style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(20px,2.8vw,27px);line-height:1.35;color:#282829;margin:0 0 22px 0;text-align:left;max-width:760px;">What we’ve appreciated most about working with Goodtel is that it feels like a genuine partnership. They’ve helped us keep our support teams connected in an affordable and practical way, and whenever we’ve encountered a challenge, their focus has always been on working with us to find the right solution. That personal approach and willingness to help has made a real difference to us.</p><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.3;color:#282829;margin:0 0 2px 0;">Sandra Petty</div><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.4;color:#282829;">Information Communication and Technology Coordinator, Yumba Bimbi</div></div><div style="background:#ffffff;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.2;text-transform:uppercase;background:#70d44a;color:#282829;padding:3px 7px;margin:0 0 14px 0;">What we did</div><h2 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(24px,3.6vw,32px);line-height:1.15;color:#282829;margin:0 0 18px 0;text-align:left;">Mobile first, then voice and internet under one roof</h2><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin-bottom:26px;max-width:720px;">Mobile is where our relationship started. Reliable service and hands-on account management built the trust, and that led to Yumba Bimbi moving the rest of its services across. We replaced their previous phone service with Microsoft Teams Phone at all three sites and moved their nbn™ and fibre services to Goodtel.</p><div style="font-size:0;line-height:0;"><div style="display:inline-block;vertical-align:top;width:33.33%;min-width:220px;box-sizing:border-box;padding-right:24px;"><div style="border-left:4px solid #70d44a;padding-left:14px;margin:0 0 22px 0;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:1.2;text-transform:uppercase;background:#f2f6dd;color:#282829;padding:3px 6px;margin:0 0 8px 0;">Live since Nov 2021</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">Mobile</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">70+ mobile services with Goodtel.</p></div></div><div style="display:inline-block;vertical-align:top;width:33.33%;min-width:220px;box-sizing:border-box;padding-right:24px;"><div style="border-left:4px solid #70d44a;padding-left:14px;margin:0 0 22px 0;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:1.2;text-transform:uppercase;background:#f2f6dd;color:#282829;padding:3px 6px;margin:0 0 8px 0;">Live</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">Microsoft Teams Phone</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">Deployed across all three sites and integrated with the Microsoft 365 setup they already had, so staff make and take calls in an app they use every day.</p></div></div><div style="display:inline-block;vertical-align:top;width:33.33%;min-width:220px;box-sizing:border-box;padding-right:24px;"><div style="border-left:4px solid #70d44a;padding-left:14px;margin:0 0 22px 0;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:1.2;text-transform:uppercase;background:#f2f6dd;color:#282829;padding:3px 6px;margin:0 0 8px 0;">Live</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">nbn™ and fibre</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">Services at every site moved across to Goodtel.</p></div></div></div></div><div style="background:#f2f6dd;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.2;text-transform:uppercase;background:#70d44a;color:#282829;padding:3px 7px;margin:0 0 14px 0;">Why Goodtel</div><h2 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(24px,3.6vw,32px);line-height:1.15;color:#282829;margin:0 0 18px 0;text-align:left;">A proven track record, and the right fit</h2><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin-bottom:28px;">Yumba Bimbi chose us for what we stand for and for what we'd already shown we could deliver.</p><div style="font-size:0;line-height:0;"><div style="display:inline-block;vertical-align:top;width:20%;min-width:170px;box-sizing:border-box;padding-right:20px;"><div style="border-top:4px solid #282829;padding-top:12px;margin:0 0 24px 0;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:40px;line-height:1;color:#70d44a;margin:0 0 10px 0;">1</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">A proven track record</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">We'd been managing their 70+ mobile services reliably since 2021.</p></div></div><div style="display:inline-block;vertical-align:top;width:20%;min-width:170px;box-sizing:border-box;padding-right:20px;"><div style="border-top:4px solid #282829;padding-top:12px;margin:0 0 24px 0;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:40px;line-height:1;color:#70d44a;margin:0 0 10px 0;">2</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">Values that line up</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">We give 50% of our profits to charity, a genuine match for an organisation built around its community.</p></div></div><div style="display:inline-block;vertical-align:top;width:20%;min-width:170px;box-sizing:border-box;padding-right:20px;"><div style="border-top:4px solid #282829;padding-top:12px;margin:0 0 24px 0;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:40px;line-height:1;color:#70d44a;margin:0 0 10px 0;">3</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">We know not-for-profits</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">We know how not-for-profits run and what they need from a telco.</p></div></div><div style="display:inline-block;vertical-align:top;width:20%;min-width:170px;box-sizing:border-box;padding-right:20px;"><div style="border-top:4px solid #282829;padding-top:12px;margin:0 0 24px 0;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:40px;line-height:1;color:#70d44a;margin:0 0 10px 0;">4</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">An easy fit with 365</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">They were already on Microsoft 365, so Teams Phone meant very little disruption to install.</p></div></div><div style="display:inline-block;vertical-align:top;width:20%;min-width:170px;box-sizing:border-box;padding-right:20px;"><div style="border-top:4px solid #282829;padding-top:12px;margin:0 0 24px 0;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:40px;line-height:1;color:#70d44a;margin:0 0 10px 0;">5</div><h3 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:18px;line-height:1.25;color:#282829;margin:0 0 6px 0;">One contact for everything</h3><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin:0;">One account manager across every service and every site.</p></div></div></div></div><div style="background:#ffffff;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><div style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.2;text-transform:uppercase;background:#70d44a;color:#282829;padding:3px 7px;margin:0 0 14px 0;">The results</div><h2 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(24px,3.6vw,32px);line-height:1.15;color:#282829;margin:0 0 22px 0;text-align:left;">Before and after Goodtel</h2><table role="presentation" cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;margin:0 0 34px 0;"><tr><td style="padding:12px 16px;background:#282829;width:50%;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.2;color:#ffffff;">Before Goodtel</div></td><td style="padding:12px 16px;background:#70d44a;width:50%;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:16px;line-height:1.2;color:#282829;">With Goodtel</div></td></tr><tr><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#ffffff;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.5;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#e3e8c8;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:21px;text-align:center;">✕</div>Three suppliers, all set up differently</div></td><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#f2f6dd;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.45;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#70d44a;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>One supplier: Goodtel</div></td></tr><tr><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#ffffff;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.5;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#e3e8c8;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:21px;text-align:center;">✕</div>Unreliable call transfers and diversions</div></td><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#f2f6dd;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.45;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#70d44a;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>Microsoft Teams Phone, reliable and familiar</div></td></tr><tr><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#ffffff;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.5;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#e3e8c8;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:21px;text-align:center;">✕</div>Staff unsure if calls were getting through</div></td><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#f2f6dd;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.45;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#70d44a;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>Staff trust their phones again</div></td></tr><tr><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#ffffff;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.5;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#e3e8c8;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:21px;text-align:center;">✕</div>A provider that was slow to respond to escalations</div></td><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#f2f6dd;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.45;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#70d44a;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>One responsive contact across every site</div></td></tr><tr><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#ffffff;"><div style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:15px;line-height:1.5;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#e3e8c8;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:12px;line-height:21px;text-align:center;">✕</div>No supplier aligned with their mission</div></td><td style="padding:14px 16px;vertical-align:top;border-bottom:1px solid #e3e8c8;width:50%;background:#f2f6dd;"><div style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.45;color:#282829;padding-left:30px;position:relative;"><div style="display:inline-block;position:absolute;left:0;top:1px;width:21px;height:21px;border-radius:50%;background:#70d44a;color:#282829;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:13px;line-height:21px;text-align:center;">✓</div>A partner that shares their values</div></td></tr></table><p style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(22px,3.2vw,28px);line-height:1.25;color:#282829;margin:0 0 14px 0;text-align:left;">The biggest win wasn’t cost. <span style="background:#70d44a;padding:0 6px;-webkit-box-decoration-break:clone;box-decoration-break:clone;">It was confidence.</span></p><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;max-width:720px;margin:0;">Every site is on one bill with one point of contact, nbn™ and fibre are running everywhere, and Teams Phone works the way the team expects it to. Staff can get on with supporting people across the Central Highlands and Western Queensland, without wondering whether the phone will ring.</p></div><div style="background:#70d44a;padding:clamp(32px,5vw,56px) clamp(20px,5vw,48px);box-sizing:border-box;"><h2 style="font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:clamp(24px,3.6vw,32px);line-height:1.15;color:#282829;margin:0 0 12px 0;text-align:left;">Sound like your phone system?</h2><p style="font-family:lota_grotesquelight,'Lota Grotesque','Helvetica Neue',Helvetica,Arial,sans-serif;font-size:16px;line-height:1.65;color:#282829;margin:0 0 14px 0;text-align:left;margin-bottom:22px;max-width:640px;">Tell us what you are using now and we will come back with a free, no-obligation side-by-side comparison of what you pay today and what you would pay with Goodtel.</p><a href="https://goodtel.typeform.com/to/a3kCCuUQ?utm_source=goodtel_website&utm_medium=case_study&utm_campaign=yumba_bimbi" target="_blank" rel="noopener" style="display:inline-block;font-family:fslola-extrabold,'FS Lola','Trebuchet MS',Helvetica,Arial,sans-serif;font-weight:800;font-size:15px;line-height:1.2;text-decoration:none;padding:15px 36px;border-radius:48px;margin:0 10px 10px 0;background:#85639a;color:#ffffff;border:2px solid #85639a;">Get a free Telco Analysis</a></div></div>
