Yep! As long as it's an active Aussie service which you can receive a verification text message to - you're good!

During sign up, we'll ask you if you want to bring your current mobile number over, or get a new one. The switch won't happen until you receive your SIM card in the mail and then initiate the SIM activation on the Goodtel website, so you're in control.

There shouldn't be any service down time during the switch, and you'll know when it's time to pop your Goodtel SIM in when your old SIM goes into SOS.

Switching can take up to 4 hours, but usually takes only a few minutes. You can initiate your SIM activation at any time, but generally switches are only processed between 8am-6pm on weekdays, and 10am-6pm on Saturdays, Sydney time.

Helpful article: What do I need to provide Goodtel to bring my number over?

You'll pay for your first month of service when you sign up. This amount will be taken off of your first bill.

Helpful articles: I need help with my first nbnᵀᴹ bill

Goodtel uses the Telstra Wholesale Network. Click here to learn more.

You can check your coverage here.

You can initiate your SIM activation at any time, but generally activations are only processed between 8am-6pm on weekdays, and 10am-6pm on Saturdays, Sydney time.

If you're bringing your current number over to Goodtel, your activation can take up to 4 hours, but usually only takes a few minutes. You won't have any down time during the process - when your current SIM goes into SOS, that's your cue to pop your new, really good, Goodtel SIM in.

Click here to find our critical information summary for our mobile service.

You can check current outages here and historical outages here.

International roaming allows you to use your mobile service in eligible countries overseas. You can only use international roaming if you have an active International Roaming Travel Pack. The travel packs are available on all our plans 

3 days Pack | $75 Inclusions: 

3GB data per pack 
300 Outgoing SMS's (unlimited incoming SMS's allowed)
300 mins of calls (incoming and outgoing in total) 

7 days Pack | $40 Inclusions: 

5GB data per pack
30 Outgoing SMS's (unlimited incoming SMS's allowed)
30 mins of calls (incoming and outgoing in total) 

14 days Pack | $60 Inclusions:
10GB data per pack
60 Outgoing SMS's (unlimited incoming SMS's allowed)
60 mins of calls (incoming and outgoing in total)

Countries available for roaming within: Austria, Belgium, Brazil, Bulgaria, Canada, Cambodia, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt (Arab Republic), Estonia, Fiji, Finland, France, Germany, Greece, Guernsey (UK), Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man (UK), Israel, Italy, Japan, Kenya, Latvia, Lithuania, Luxembourg, Macau, Macedonia (Former Yugoslav Rep), Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Russia, Samoa, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, UAE, UK, USA, Vanuatu, Vietnam.