Friends of Goodtel
Great Rates for Good People
Exclusive telco rates for employees of selected
Goodtel business customers - and the people
they choose to share them with
Australia's trusted network
No lock in contract
14 day free trial
Friends of Goodtel rates
These special rates are only available through the Friends of Goodtel program and include all the same value, service, and impact as our retail plans
just at an exclusive discounted price
- nbn plan
- Modem
- Phone Calls
- PICK A CHARITY
- REVIEW ORDER
Switch to Goodtel's nbn<sup>TM</sup> in days, not weeks.
Already have nbn<sup>TM</sup>? You'll be up and running within 72 hours (typically less than 90 minutes downtime). If you need it installed for the first time, our support team will be with you at every step.-
Blazing-Fast speeds
Up to 83Mbs
-
Unlimited data
No excess charges
Good guarantees
Here's a few reasons why switching to Goodtel will be smooth sailing.

14 day no-risk trial
We're confident you'll love Goodtel but if you don't, simply cancel within 14 days. You'll receive a full refund.

Switch Effortlessly
Switch within 1-3 days (less than 90 mins downtime). New nbnTM installations take 1-3 weeks, maximum.

Zero contracts
Pay per month and cancel any time. You won't be locked into any contracts

Dedicated support
Our friendly support team will quickly respond to your questions or issues -7 days a week.
Help change the
world by paying
your mobile bill
Goodtel isn't like other telcos. We donate 50% of profits from your mobile bill to a charity of your choice. So you support a cause you're passionate about - by doing something you'd do anyway.
We get asked this a lot
- Why should I switch to Goodtel for nbnᵀᴹ?
Good question. It's true - you could probably find a cheaper telco providing a similar quality of NBN services.
But that's not what sets us apart. At Goodtel, doing good for the planet is our top priority. And that extends from our helpful support team who'll be there for you night and day, through to the core of why we exist as a company - to support our various charity partners as they help make the planet a better place.
And, of course, our NBN service uses trusted networks to provide you with reliable, blazing-fast broadband. So when you choose Goodtel, you're combining your need for fast, reliable internet with your desire to do good in the world. We're confident it's a choice you'll feel good about.
- How long does it take to switch to the nbnᵀᴹ?
The timeframe will vary dependent on the equipment you have available at your place, and if there has been a previous nbnᵀᴹ connection.
There has been a previous nbnᵀᴹ connection at my home, and I have my own nbnᵀᴹ compatible modem
Well, that's perfect! In this case, we should be able to have you up and running in 1-3 business days. Please note, if you BYO modem, you will need to configure it for your new connection. We will send you a general guide on how to do this, but it does vary by modem.
There has been a previous nbnᵀᴹ connection at my home, but I will be purchasing a compatible modem from Goodtel
Our modems are pre-configured for your nbnᵀᴹ connection, so when it comes, you can plug and play!
There has never been an nbnᵀᴹ connection at my home
If your address has not been connected to nbnᵀᴹ before, the standard time frame can be anywhere between 1-3 weeks and is dependent on your nbnᵀᴹ access technology type and technician availability. Your nbnᵀᴹ access technology will determine the exact method of installation for your technician. To check if your address is nbnᵀᴹ ready, head here.
Helpful article: Can I use my existing modem, or do I need a new one?
- I need help with my first nbnᵀᴹ bill
The nbnᵀᴹ billing period is from the first to the last day of the month. On your first bill, you will have a prorated charge from your activation date to the end of that month, and also your first full month in advance. The upfront payment that you made at sign up will be deducted from this total amount.
For example, if I order the Superfast nbnᵀᴹ plan at $98/mth on the 11th of March, then I will pay $98 at the time of ordering. Say my nbnᵀᴹ is then activated by Goodtel on the 15th of March. I will receive my first nbnᵀᴹ bill in the first week of April, which will be for the period of 15th of March to 31st March and also one month in advance from 1st of April to the 30th of April. The $98 payment I made on sign up will be deducted from the total bill amount. All subsequent bills will be sent in the first week of the month for the period of that month.
